approval approve background box choice confirm correct hand mark pen positive tick ticking white write writing business buyer compare customer feedback form judge market quality sales service survey tickbox user check choose evaluation exam fill multiple office option paper pencil questions test answers advice answer challenge challenging concept control cross decision decisions difficult difficulty direction expertise illustration key leadership manage management negative negativity no opportunity organisation organization positivity problem Question questionnaire result right solution solve solving teamwork tick-box trouble troubleshoot troubleshooting uncertain uncertainty wrong yes ballot boxes lose right and wrong vote win